Frequently Asked Questions
VITACARE is a Malaysian brand offering skincare and wellness products designed to support skin comfort and overall well-being.
We offer:
- Diabetic care cream & lotion
- Treatment booster soap (hair & body)
- Herbal patch for pain & muscle relief
Our products are formulated to be gentle, but individual reactions may vary. Always do a patch test before use.
Our products are generally safe for external use. However, we recommend consulting a healthcare professional before use.
Usage for children should be done under adult supervision. For specific concerns, please consult a medical professional.
Results may vary depending on individual skin condition and consistency of use. VITACARE does not guarantee specific outcomes.
Apply according to the instructions provided on the product packaging. Avoid excessive use.
Yes, our products can be used together, but results may vary depending on your skin condition.
Our products contain selected herbal and skincare ingredients designed to support skin comfort. Please refer to product packaging for full ingredient list.
Our products comply with local regulatory requirements. However, they are not intended to diagnose, treat, cure, or prevent any disease.
No. Results vary for each individual. VITACARE does not guarantee specific results.
Simply select your desired product, add to cart, and proceed to checkout.
We accept online payments via secure third-party payment gateways.
Payments are processed securely. However, VITACARE is not responsible for issues arising from payment gateway or banking systems.
Delivery usually takes 2–5 working days after shipment, depending on your location.
Free shipping may be available for selected promotions or minimum order amounts. Terms may change at any time.
Once shipped, the parcel is handled by the courier. VITACARE is not liable for delays, loss, or damage during delivery.
Changes are not guaranteed once an order is processed. Please ensure your details are correct before checkout.
All requests are subject to our Refund Policy. VITACARE reserves the right to approve or reject any request.
You may reach us via our Contact Page:
https://getvitacare.com/pages/contact