Terms of Service

Welcome to VITACARE. These Terms of Service (“Terms”) govern your use of our website and services.

By accessing or using this website, you agree to be bound by these Terms.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
  • You agree not to use our products or services for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Information

  • All product descriptions, images, and information are provided for general reference only.
  • We do not guarantee that product results will be identical for every individual.
  • VITACARE reserves the right to modify product details, pricing, or availability at any time without prior notice.

3. Orders & Acceptance

  • All orders placed are subject to acceptance and availability.
  • VITACARE reserves the right to cancel or refuse any order at our sole discretion.
  • In the event of cancellation, we may (but are not obligated to) notify you.

4. Pricing & Payment

  • All prices are displayed in Malaysian Ringgit (MYR) unless stated otherwise.
  • Payment must be made in full before order processing.
  • Payments are processed via third-party payment providers.

VITACARE shall not be responsible for:

  • Payment gateway errors
  • Banking issues
  • Transaction failures or delays

All transactions are conducted at the user’s own risk.

5. Shipping & Delivery

  • Delivery timelines provided are estimates only.
  • Delays may occur due to courier issues or external factors beyond our control.
  • VITACARE is not liable for late deliveries, lost parcels, or damages caused during shipping.

6. Returns & Refunds

  • All purchases are subject to our Refund Policy.
  • VITACARE reserves the right to reject any refund or return request that does not meet our policy criteria.
  • Decisions made by VITACARE regarding refunds are final.

7. User Conduct

You agree not to:

  • Misuse the website or attempt unauthorized access
  • Transmit viruses, malware, or harmful code
  • Use the website for fraudulent or illegal activities

Violation may result in termination of access and legal action.

8. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Designs

…are the property of VITACARE and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

To the fullest extent permitted by law:

VITACARE shall not be liable for:

  • Any direct or indirect damages
  • Loss of data, income, or profits
  • Health-related outcomes from product usage
  • Any dissatisfaction arising from product expectations

All use of products and services is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless VITACARE from any claims, damages, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your breach of any law or third-party rights

11. Third-Party Services

This website may include third-party services or links.

VITACARE does not control and is not responsible for:

  • Third-party content
  • Payment systems
  • External services

Use of such services is at your own risk.

12. Changes to Terms

VITACARE reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes shall be resolved in the jurisdiction of Malaysia.

14. Contact Us

For any inquiries regarding these Terms, please contact us at: https://getvitacare.com/pages/contact

Closing Statement

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.